1. Remove toner/paper dust and other contaminants from Fusing Assembly.
This is the most common maintenance item in the machine, generating repair bills as high as RM2,000. We remove contaminants before they can do their damage.

2. Check Fusing Assembly gears. Replace as necessary.
With steps one and two combined, we are able to assure the performance of the fusing assembly for one year after service is performed on an undamaged unit. Damaged units can be repaired at time of service at discounted prices.

3. Replace Ozone Filter
The Series II and III machines produce ozone. While in the machine, ozone attacks everything but stainless steel and glass. Once outside the machine, it attacks your lungs, eyes and other mucous membranes. Most filters last only one year.

4. Replace Transfer Roller/Transfer Corona Assembly As Required
Toner "transfers" to the paper because this assembly puts a positive charge on it. Over time, it attracts toner to itself and cannot be properly cleaned in the field. Generally changing it results in immediate print quality improvement.

5. Replace Separation Pad
This part prevents more than one sheet of paper from entering the printer at a time. As it begins to wear out, multiple sheets may feed into the printer causing jams. A new pad prevents this.

6. Clean Pick-up Roller Surfaces
The pick-up rollers actually liberate small amounts of fiber from every page they pick up. Some of this bonds to the roller, making it slick or dusty. For most machines, cleaning this is a sure-fire cure for pick-up problems.

7. Clean Beam-To-Drum Mirror
Ozone doesn't attack glass, but it does help toner and paper dust to bond to the surface of the beam-to-drum mirror. This can become so cloudy that print quality is seriously impaired.

8. Clean Registration Rollers
Like the pick-up rollers, these become coated with a hard, shiny white film of paper debris that makes them slick. Solvent cleaning restores them to original texture.

9. Clean Exit Rollers
This is dome is somewhat the same manner as step 8 above. We also check the exit belts to be sure that paper does not jam accordion fashion at the exit rollers.

10. Clean Ozone Fan Bushing Assembly and Fan Axle
Toner conspires with ozone to "gum up" this fan. If the fan fails, ozone intensifies its attack on the machine. A little cleaning here will keep the fan going for years.

11. Tighten or Replace Screws. Check Exposed Grounds
Loose screws can fall out of the clamshell into the cartridge and affect output. Loose grounds can cause bizarre and unpredictable failures.

12. Lubricate Machine with Appropriate High Temperature Grease
The drive gears in the machine were originally lubricated with this. But over time, the heat and motion in the machine with dust "dries out" the gears.

13. Thoroughly Clean the Lower Part of The Machine Using a Brush and Vacuum
It is important that this be done AFTER the sub-assemblies have been removed from the machine's frame, preventing debris from contaminating machine parts. Only after the machine is vacuumed or brushed can the sub-assemblies be reinstalled.